You Inc, Entrepreneur, Homepreneur, Globalpreneur & Infopreneur
The IT company you choose is only as good as the actual support technician(s) that come to your place of business. In the past, you’ve probably experienced a computer technician that has been difficult to work with. Especially in the early years of IT support, when computer geeks were kind of in a world of their own, and you had to struggle through trying to communicate your problems to them.
Often times they would either talk so far over your head that you couldn’t understand them or they’d be visibly irritated at your inability to understand their high-tech terminology. Either way, it made for a difficult situation, especially when you were footing the bill!
So how do you protect yourself and guarantee that you will get a person with the proper technical knowledge, and also have the ability to work with and communicate with all levels of your company?