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A chatbot is a type of software that can automate conversations and interact with people through messaging platforms. It will use either pre-programmed responses that are scripted or artificial intelligence; in the latter case, it will be able to handle more complex conversations than the former chatbot.
Chatbots – also known as “conversational agents” – are software applications that mimic written or spoken human speech for the purposes of simulating a conversation or interaction with a real person.
Chatbot can be defined as AI based computer program that simulates human conversations. They are also known as digital assistants that understand human capabilities. Bots interpret and process the user requests and give prompt relevant answers.
Like the endearingly stiff robots we’ve seen in countless movies – tragic, pitiful machines tortured by their painfully restricted emotional range, futilely hoping to attain a greater degree of humanity – chatbots often sound almost human, but not quite. Their speech is awkward, the cadence somehow off.